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Report refresh in process for days

I have a report on PowerBI server, a very simple one with data in Excel only up to a thousand rows. It works fine for a while and this morning I check the report it was not refreshed due to the reason that it was still in process from yesterday refresh. The report is included in an pulblished app and I can't cancel the refresh, I can't upload again from PowerBI desktop, I can't refresh it again! 

 

Can you double check this issue and advice what need to do?

1 ACCEPTED SOLUTION

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Re: Report refresh in process for days

Hi,

 

I don't connect the data through gateway. Not sure what happens but it just get back to normal this morning.

 

Duc

3 REPLIES 3
Community Support Team
Community Support Team

Re: Report refresh in process for days

hi, @ducnguyen221 

You may try to restart the gateway and then try it again.

If you have still this issue for Power BI, you'd better create a support ticket in Power BI Support to get further help.

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Re: Report refresh in process for days

Hi,

 

I don't connect the data through gateway. Not sure what happens but it just get back to normal this morning.

 

Duc

Community Support Team
Community Support Team

Re: Report refresh in process for days

hi, @ducnguyen221 

It's pleasant that your problem has been solved, could you please mark the reply as Answered to close the thread? Smiley Happy

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.