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Hi
I published a report from Desktop (which works fine there) to the online app - however nothing is displaying - it is a report freqently used in the past by multiple users and now all of a sudden does not display anything online for anyone ?
I tried to read through previous solutions but nothing concrete there to assist ?
The online version only has blank pages and I'm not sure what to do ?
Solved! Go to Solution.
Hi @NadiaLR1234
Obviously, this is a problem caused by the gateway not being set up correctly . You need turn on the gateway and add data souce in Manage gateways in Service . You can refer to the following documents to configure your gateway .
https://learn.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem#use-a-gateway
Add or remove a gateway data source - Power BI | Microsoft Learn
Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @NadiaLR1234
Obviously, this is a problem caused by the gateway not being set up correctly . You need turn on the gateway and add data souce in Manage gateways in Service . You can refer to the following documents to configure your gateway .
https://learn.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem#use-a-gateway
Add or remove a gateway data source - Power BI | Microsoft Learn
Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
yes - this is what I see online
but desktop it's displaying eg:
Odd... Did you try to republish the report? Or to delete the dataset from the Power BI service and publish the report again?
Can it be the gateway - not sure how to fix it?
If you're using a GW, you need to fix it definitely.
I did all that yes
Hi @NadiaLR1234,
Do you mean that you can go into the report in Power BI Service (you see report pages), but the window is blank and without any notifications or error messages?
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