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staceybyerley
Regular Visitor

Report Viewer Error - Something Went Wrong

I have a report being viewed by 2 people. Only 1 of the users cannot view the report and are getting this error. Can you help me figure out what is wrong and how to fix it?

 

Activity ID: 8fc69f29-9e76-4756-b62a-5a73af840c0c

Request ID: 06156607-9607-4b89-588c-9d4540477c95

Correlation ID: 89ba6af5-bbc5-39b0-44ce-e1eb0f9f5b63

Time: Wed Mar 31 2021 15:06:39 GMT-0500 (Central Daylight Time)

Service version: 13.0.15751.60

Client version: 2103.4.05452-train

Cluster URI: https://wabi-us-central-a-primary-redirect.analysis.windows.net/

 

staceybyerley_0-1617653625784.png

 

1 ACCEPTED SOLUTION
v-xulin-mstf
Community Support
Community Support

Hi @staceybyerley,

 

According to your description, the issue appears only for some users.
Please check if you have created any RLS roles in the report (if created), make sure you have added members under this role correctly.

Please refer: https://docs.microsoft.com/en-us/power-bi/admin/service-admin-rls
What data sources does the report get its data from? If it is an SSAS data source, make sure that its email address matches the UPN defined in the local Active Directory domain. If not, create a mapping role for it in the "Management Gateway".

Please refer: https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-enterprise-manage-ssas#userna...

 

Best Regards,

Link

View solution in original post

1 REPLY 1
v-xulin-mstf
Community Support
Community Support

Hi @staceybyerley,

 

According to your description, the issue appears only for some users.
Please check if you have created any RLS roles in the report (if created), make sure you have added members under this role correctly.

Please refer: https://docs.microsoft.com/en-us/power-bi/admin/service-admin-rls
What data sources does the report get its data from? If it is an SSAS data source, make sure that its email address matches the UPN defined in the local Active Directory domain. If not, create a mapping role for it in the "Management Gateway".

Please refer: https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-enterprise-manage-ssas#userna...

 

Best Regards,

Link

View solution in original post

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