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tvav Frequent Visitor
Frequent Visitor

Report Usage Metrics not updating since 7/15/2019

The Report Usage Metrics have not been updated since 7/15/2019 across all Power BI Reports we have.  We subscribe to the Premium service.  The last update that we have is since last Monday.

This has been an issue before, if I remember correctly there was a similar issue last October affecting many many users.

Are any others experiencing this issue right now?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Report Usage Metrics not updating since 7/15/2019

hi, @tvav 

It seems that it is a known issue.

15.JPG

https://powerbi.microsoft.com/en-us/support/

Please wait until the repair is complete and then try it again, Sorry for any inconvenience.

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
Community Support Team
Community Support Team

Re: Report Usage Metrics not updating since 7/15/2019

hi, @tvav 

Does this happen in all the reports or some of them?

Do you try to use auditing if the data is correct?

https://docs.microsoft.com/en-us/power-bi/service-admin-auditing

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community Support Team
Community Support Team

Re: Report Usage Metrics not updating since 7/15/2019

hi, @tvav 

It seems that it is a known issue.

15.JPG

https://powerbi.microsoft.com/en-us/support/

Please wait until the repair is complete and then try it again, Sorry for any inconvenience.

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

SWOS Regular Visitor
Regular Visitor

Re: Report Usage Metrics not updating since 7/15/2019

That answers my question then...!

tvav Frequent Visitor
Frequent Visitor

Re: Report Usage Metrics not updating since 7/15/2019

That explains it.  It's still not resolved for as as of today. 

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