Report Refresh in Progress using Gateway

[johnelmasry]

Hello Guys, 

I have a problem with the schedualed refresh of my report using gateway on premises

I set up all file locations and credintials for my laptop and made a schedualed refresh  at 12:00 

But it have been more than half an hour and still it is in progress , although it doesn't take a few seconds manually ( Small dataset ) 

So what is the problem ?

[Anonymous]

Hi @johnelmasry , did you find the problem of your dataset refresh? I am asking since we have a dataset which uses gateway and some times go in errore without saying nothing and it remains 'In Progress'!

maybe your experience could help us.
thank you in advance.

Regards,

Matsa

[sebastiangestia]

Hi @johnelmasry 

Did you try to refresh it manually the first time? How long does it take?

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[KBO]

Hi @johnelmasry ,

What does the refresh history say?

Best,

Kathrin 

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