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johnelmasry
Frequent Visitor

Report Refresh in Progress using Gateway

Hello Guys, 

 

I have a problem with the schedualed refresh of my report using gateway on premises

 

I set up all file locations and credintials for my laptop and made a schedualed refresh  at 12:00 

 

But it have been more than half an hour and still it is in progress , although it doesn't take a few seconds manually ( Small dataset ) 

 

So what is the problem ?

johnelmasry_1-1597660404450.png

 

 

3 REPLIES 3
Anonymous
Not applicable

Hi @johnelmasry , did you find the problem of your dataset refresh? I am asking since we have a dataset which uses gateway and some times go in errore without saying nothing and it remains 'In Progress'!

maybe your experience could help us.
thank you in advance.

 

Regards,

Matsa

sebastiangestia
Resolver I
Resolver I

Hi @johnelmasry 

 

Did you try to refresh it manually the first time? How long does it take?

 

¿Respondí a tu pregunta? Marcá mi mensaje como solución. Apreciaré los Kudos!!

Did I answer your question? Mark my post as a solution! Appreciate your Kudos!!

KBO
Memorable Member
Memorable Member

Hi @johnelmasry ,

What does the refresh history say?

 

Best,

Kathrin 

 

 

 

 

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