Report Builder - Matrix - Freeze Header Issue (Row and Column)

[DataBI123]

Hi all,

I'm facing another issue in Power BI Report Builder as the following:
Scenario: Matrix have option checked: "Keep header visible while scrolling" for both row and column.

1. When scrolling down, it works fine:
   
2. Then scrolling to the right, the header of first 3 columns is hidden, and data is shown instead:
   

This issue only appear in web only. Could some please help how to resolve this?

Thanks,

Phu Huynh

[AishwaryaUday]

Im facinf]g the same issue,is there a fix,please let me know

[v-yetao1-msft]

Hi @DataBI123 

It may be caused by browser cache , you can clear the cache and see if the column headers can display normally . Or you can check your report in another browser to see if the column header can be displayed normally .

Best Regards

Community Support Team _ Ailsa Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[DataBI123]

Dear @v-yetao1-msft ,

Same issue for Microsoft Edge and Firefox:

I have cleared cache but the issue still appear. Our users also facing the same issue.

Thanks,

Phu Huynh

[bradsy]

Does the fixed header work correctly in Power BI Report Builder, but fails to work properly in the service?

[DataBI123]

Dear @bradsy , 

Yes, it work correctly in Power BI Report Builder (installed in my laptop). This issue only happen in the portal service.

Thanks,
Phu

[bradsy]

There was a fix recently for headers not working properly in the service. It should be in Prod by end of next week I beleive. If you still have the issue after the 15th, you might want to file a service request as what you say is a bug that should be fixed.