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Frequent Visitor

Remove/delete Gateway

Hi,

 

I have couple on-premise data gateway setup for testing.

Now that the servers are offline I would like to delete/remove the gateway on Power BI Service website.

But I can't

 

Any ideas?

 

image.png

 

Thanks

-Helen

1 ACCEPTED SOLUTION

Accepted Solutions

@vhello

 

The 3 dots will appear when you hover your mouse over the gateway name. Please refer to following gif.

Removedelete Gateway

 

Best Regards,

Herbert

View solution in original post

14 REPLIES 14
Community Champion
Community Champion

@vhello You should be able to click on ellipses (three dots) next to the gateway name and click Remove. Make sure you've removed all data sources underneath that gateway. If it doesn't remove try removing all reports that were using that gateway and then remove it.

I removed all the reports and dataset. The Manage Gateway page still shows the same as my previous screenshot.

 

I don't see the 3 dots, instead I see the warning logo. And still don't see any options to remove the gateway

 

 

@vhello

 

The 3 dots will appear when you hover your mouse over the gateway name. Please refer to following gif.

Removedelete Gateway

 

Best Regards,

Herbert

View solution in original post

I followed the instructions here and successfully removed the Gateway from the cloud, but the Windows Service (PBIEgwService) is still running on my machine. Should I do something else to remove that?

I cannot see the remove button.

NoRemoveButton.png

 

 

Hi - try a different browser - I could not see the menu in Edge but I can in IE.

Anonymous
Not applicable

I have the same problem.  Cant see the 3 dots.  Only warning logo

Frequent Visitor

I cannot see the remove button.

 

The best way to delete a gateway is through the PowerApps website.

 

https://make.powerapps.com/environments/Default-80523cc1-a4a7-4cfd-9624-859fc5fbaac4/gateways

Anonymous
Not applicable

None of the other solutions worked for me on any browser. This one worked! Thank you!!

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