Showing results for 
Search instead for 
Did you mean: 
New Member

Remote Desktop Redshift Connection Issues East vs West Coast

We have a remote desktop with several successful connections to redshift databased that are all on the west coast.
A legacy database has been moved from West Coast to East Coast.

I am able to connect to it via ODBC on my local desktop, using the same credentials I am unable to connect to it on the remote desktop where the gateway is hosted.


What I dont know is where the remote desktop is being hosted. I am thinking it might be the root cause but this is outside my wheelhouse.

Community Support
Community Support

Hi @dsm8 ,


Please refer to the similar post:


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.


Best Regards,

Dedmon Dai

Helpful resources

PBI User Groups

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group!

MBAS on Demand

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

July 2021 Update 768x460.png

Check it out!

Click here to read more about the July 2021 Updates