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Remote Desktop Redshift Connection Issues East vs West Coast

We have a remote desktop with several successful connections to redshift databased that are all on the west coast.
A legacy database has been moved from West Coast to East Coast.

I am able to connect to it via ODBC on my local desktop, using the same credentials I am unable to connect to it on the remote desktop where the gateway is hosted.


What I dont know is where the remote desktop is being hosted. I am thinking it might be the root cause but this is outside my wheelhouse.

Community Support
Community Support

Hi @dsm8 ,


Please refer to the similar post:


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.


Best Regards,

Dedmon Dai

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