Showing results for 
Search instead for 
Did you mean: 
New Member

Remote Desktop Redshift Connection Issues East vs West Coast

We have a remote desktop with several successful connections to redshift databased that are all on the west coast.
A legacy database has been moved from West Coast to East Coast.

I am able to connect to it via ODBC on my local desktop, using the same credentials I am unable to connect to it on the remote desktop where the gateway is hosted.


What I dont know is where the remote desktop is being hosted. I am thinking it might be the root cause but this is outside my wheelhouse.

Community Support
Community Support

Hi @dsm8 ,


Please refer to the similar post:


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.


Best Regards,

Dedmon Dai

Helpful resources

PBI_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

MBAS on Demand

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Get Ready for Power BI Dev Camp

Microsoft named a Leader in The Forrester Wave

Microsoft received the highest score of any vendor in both the strategy and current offering categories.

R2 (Green) 768 x 460px.png

Microsoft Dynamics 365 & Power Platform User Professionals

DynamicsCon is a FREE, 4 half-day virtual learning experience for 11,000+ Microsoft Business Application users and professionals.

Users online (1,097)