Refreshing data does seem to work after PBI Desktop update

[Anonymous]

Hi,

Since the august or september update of PBI Desktop when I refresh the data in my workbook it won't refresh the data.

It seems it stays stuck in the "Making Connection To The Model"* message.

I have quite a few tables (20+), all with the same message, and some contain over a million rows but in the past I never had problem with it apart from the loading time being near an hour. 

The automatic refresh on PowerBI.com still runs fine within 15 minutes.

I have not changed any gateway setting or major changes to any of the table (not to table names or colom names)

Datasource is mainly sql database with 3 Excel documents which have not been changed.

Anyone with a clue what might be the problem

*I am using Dutch settings so not sure if this is the correct message in English

[v-jayw-msft]

Hi @Anonymous ,

So the refresh is working fine on Power BI Service and it's keeping stuck in the "Making Connection" on Power BI Desktop? I'm using October version application and the refresh is working fine. First of you will need to check if Power BI Desktop can connect to the database. Then you could try Increasing Maximum connections per data source, Clearing Cache or upgrading the application to the latest version to check if the situation exists.

Best Regards,

Jay

[Anonymous]

hi @v-jayw-msft 

I have checked my finding by selecting only the smaller tables and that works fine. Only that in the past you could monitor the number of rows of each table that had been loaded in the model and now it is just stuck the "Making Connection" message. Also took me a lot more time than I had expected. Could it be the message of how many rows that were loaded does no longer appear in the oktober release and the loading proces is handled differently which in some cases like mine it just takes longer to load tables into a model?

I will try your suggestions later and leave my laptop running during the evening and see if and how long it takes to load the entire model.