Refresh now is not working

[binamac]

Hello,

I am having issues with refreshing the dataset.

Some of my datasets won't refresh when I click "Refresh now".

It shows a box labeled "Preparing for refresh" but nothing happens.

I have searched and found this related topics, but they are 4 months old:

https://community.powerbi.com/t5/Service/Dataset-Refresh-Now-not-working/td-p/642826/page/2

https://community.powerbi.com/t5/Service/Power-BI-Refresh-from-Service-Not-working-12-Mar-2019/td-p/...

May be the systems are down or having an overload?

[v-cherch-msft · Accepted solution]

Hi @binamac 

I cannot reproduce the same issue.I would suggest could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Regards,

[binamac]

Oh ok. Thank you, I didn't know that.

Apparently this issue stopped. It was happening yesterday at morning, but afternoon it was ok.

Thanks!