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binamac Frequent Visitor
Frequent Visitor

Refresh now is not working

Hello,

 

I am having issues with refreshing the dataset.

Some of my datasets won't refresh when I click "Refresh now".

It shows a box labeled "Preparing for refresh" but nothing happens.

 

I have searched and found this related topics, but they are 4 months old:

https://community.powerbi.com/t5/Service/Dataset-Refresh-Now-not-working/td-p/642826/page/2

https://community.powerbi.com/t5/Service/Power-BI-Refresh-from-Service-Not-working-12-Mar-2019/td-p/...

 

May be the systems are down or having an overload?

1 ACCEPTED SOLUTION

Accepted Solutions
v-cherch-msft Super Contributor
Super Contributor

Re: Refresh now is not working

Hi @binamac 

I cannot reproduce the same issue.I would suggest could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Regards,

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
2 REPLIES 2
v-cherch-msft Super Contributor
Super Contributor

Re: Refresh now is not working

Hi @binamac 

I cannot reproduce the same issue.I would suggest could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Regards,

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
binamac Frequent Visitor
Frequent Visitor

Re: Refresh now is not working

Oh ok. Thank you, I didn't know that.

 

Apparently this issue stopped. It was happening yesterday at morning, but afternoon it was ok.

 

Thanks!

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