Refresh more than 120 minutes - Failed

[sfranchi]

Hi All,

This week, a number of my reports (refresh via Power BI web) take more than 120 mins to refresh and then failed. Below is the refresh history. The report is scheduled to refresh at 06:30 AM (without gateway) and normally it takes 15 mins but today it was taking more than 120 mins and failed.

Anyone knows what is happening? Is the Power BI Server down?

Thanks 

SF

[Anonymous · Accepted solution]

This sort of thing can happen from time to time.  If it happens every so often, don't worry to much about it.  There can be a large number of reasons why.  Often it will depend on your query sources and whats happening with them.  Some process could have gotten locked up and your report didn't hit any specified timeouts.

If you have a report that refreshes multiple times in a day, you could see it a few times in a row.

The easiest test is to do a refresh yourself, using Power BI desktop.  This should give you an idea if one of your sources is being problematic.  Most of the time, its some tempoary hiccup that will sort itself out.