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Allegro
Helper I
Helper I

Refresh issues in service and desktop

hi everybody,


i been having issues with refreshing my datasets since friday 06/03/2022, 
when having no issues my datasets take a couple minutes to refresh now its taking almost a day,
also this problem is happening in power bi desktop too, i cannot refresh or load new data

my data source is google's big query 

a couple days ago was a message in the support page: refresh issues were expected but the solution was due 6/6/222

if you have some information let me know!
thanks in advance!

javier

6 REPLIES 6
GilbertQ
Super User
Super User

Hi @Allegro 

 

If you test refreshing today is it quicker?





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Power BI Blog

Hello @GilbertQ

 

yes the refresh was quicker in the morning,  its been a few days since ive notice but there seems to not be an issue the earlier hours of the day between midnight and around 8~9 am pacific time, after that the refresh status is stuck "in progress" the refresh ends a few minutes after midnight as if its waiting for after 11:59 pm or i maybe i have some kind of refresh data limit per day for my datasets?

 

i use a premium per user account; 2 of my datasets are in a premium workspace and those are stuck in the refresh status until midnight, and another dataset in a pro workspace this dataset timeout after 2 hours because of the license mode and also this one dataset shows me this:

 

Allegro_1-1654879682988.png

 

if you have further questions let me know!

Hi if it is timing out and taking too long I would look at using Incremental refreshing.

 

Also if it is slower during the day it would explain that there might be an additional load on the source systems when refreshing. I would chat to your data source providers.





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hi,

its been a couple of days since the refresh started to work again as but this problem also occur last month and i just had to wait almost a week for the refresh to work properly, i feel like this issue will come up again but we still dont know what is causing it.

 

yes one of the dataset uses incremental refresh in a premium workspace, ive talk to my data source provider and they have no idea what the problem might be, any idea as to what am i suppose to look in the data source? (google's big query)

 

 

GilbertQ
Super User
Super User

Hi @Allegro 

 

It does appear that the issue is still there. 

 

If it is slow in PBI Desktop too, then the issue is from your data source (Big Query) which I would investigate.





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Power BI Blog

Hello @GilbertQ 

i would like to know more about the issue if you need more information about my data source let me know!


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