Refresh in the Power Bi service fails and asks for credentials each time

[samurai_jack]

Hi all,

I have a report where the data source is a Sharepoint file. The refresh for this report always fails and asks for the credentials so I have to input the credentials each time and refresh again. Is there a way to remove this step and save the credentials once?

Thanks.

[Greg_Deckler]

@samurai_jack You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".