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Refresh failure for website added to gateway

Hey our IT team got a SSCM dashboard and wanted to just plug in our system data to make it run.

I added the SQL database that contains this information to the gateway. The report also contains certain some weblinks. I added these to the gateway as well successfullly

 

I receive the following error when attemptign to refresh. I was able to add these links to the gateway with my credentials so this

error message is confusing

 

 

 

refresh failure.png

4 REPLIES 4

Re: Refresh failure for website added to gateway

Another bit of information, I gave windows authentication. Should I make this anonymous

Super User
Super User

Re: Refresh failure for website added to gateway

Hi @svishwanathan

 

I would suggest upgrading your On-Premise Data Gateway to the Feb 2018 installation as this now can refresh data both from On-Premise and cloud data sources.

https://powerbi.microsoft.com/en-us/gateway/

 

With regards to the Web Sources, if you can access them without any authentication, then I would suggest changing them to Anonymous.



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Re: Refresh failure for website added to gateway

 

I have changed the authentication to Anonymous...now I see this error

 

new refresh error.png

Super User
Super User

Re: Refresh failure for website added to gateway

I would think that on the server where you have got the On-Premise Gateway installed Open Internet Explorer and configure the requirements as detailed in the error message.


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