Refresh failure for website added to gateway

[svishwanathan]

Hey our IT team got a SSCM dashboard and wanted to just plug in our system data to make it run.

I added the SQL database that contains this information to the gateway. The report also contains certain some weblinks. I added these to the gateway as well successfullly

I receive the following error when attemptign to refresh. I was able to add these links to the gateway with my credentials so this

error message is confusing

[svishwanathan]

Another bit of information, I gave windows authentication. Should I make this anonymous

[GilbertQ]

Hi @svishwanathan

I would suggest upgrading your On-Premise Data Gateway to the Feb 2018 installation as this now can refresh data both from On-Premise and cloud data sources.

https://powerbi.microsoft.com/en-us/gateway/

With regards to the Web Sources, if you can access them without any authentication, then I would suggest changing them to Anonymous.

[svishwanathan]

I have changed the authentication to Anonymous...now I see this error

[GilbertQ]

I would think that on the server where you have got the On-Premise Gateway installed Open Internet Explorer and configure the requirements as detailed in the error message.