cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
osharir
New Member

Refresh fails

Hi everyone,

 

I`m importing from Business Central in the cloud, using scheduled refresh.

For a few months everything workd fine, but a few days ago each refresh failed and gave me the following error message:

Dynamics365BusinessCentral: Request failed: The underlying connection was closed: An unexpected error occurred on a receive.

 

When I`m refreshing in Power BI desktop it works fine. The fail is only in the service.

I tried to clear cache, to clear premission and re-enter credentials.

 

I opened a service ticket in microsoft but the also don't really know what to do and it takes time, and in the meanwhile my customer doesn't get his reports.

 

Does anyone have experience with this kind of error, and can provide advice on what to do?

 

Thanks!

 

2 REPLIES 2
aj1973
Community Champion
Community Champion

Hi @osharir 

While you are waiting for Microsoft to reply, try to publish the same dataset/report into a new workspace and try a new connection/refresh to see it that works. 

 

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

Thanks aj1973,

 

I published the report to the account's My Workspace and it gave me the same error message...

 

Any more ideas?

 

 

Helpful resources

Announcements
PBI User Groups

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group!

MBAS on Demand

Microsoft Business Applications Summit sessions

On-demand access to all the great content presented by the product teams and community members! #MSBizAppsSummit #CommunityRocks

MBAS Attendee Badge

Claim Your Badge & Digital Swag!

Check out how to claim yours today!

secondImage

Are You Ready?

Test your skills now with the Cloud Skills Challenge.

Top Solution Authors
Top Kudoed Authors