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Jmenas Member
Member

Refresh failed no error message

Hi All,

 

I am having an issue with the refresh on a particular dataset. Like most of the times, it works on PBI desktop but not on the service. I always a USELESS message. I tried changing the credentials, republishing the files etc., and nothing so far.  
The Error is here:

error.png

I tried for 2 days, so if anyone had a similar case that can help me. 
BTW: NO GATEWAY are included. 

 

Best,
J.

1 ACCEPTED SOLUTION

Accepted Solutions
Jmenas Member
Member

Re: Refresh failed no error message

Hi @v-shex-msft,

No, it was a different issue with the Google Analytics connector as mention by the support team. 
https://powerbi.microsoft.com/en-us/support/

 

Best,

J.

4 REPLIES 4
Community Support Team
Community Support Team

Re: Refresh failed no error message

Hi @Jmenas,

 

Can you please share us some detail content about your issue to help clarify your scenario?

 

For example:

Data source type, connection mode, data credentials, related screenshots.

3.PNG

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |
Jmenas Member
Member

Re: Refresh failed no error message

Hi @v-shex-msft,

The current data source is the Google Analytics connector, therefore data credentials are OAuth and we also have web connectors but those are working fine. I check today and the GA was asking me again the credentials. 

Here is the screenshot.

2018-03-09 09_36_39-Power BI.png

 

Thanks,
J.

Community Support Team
Community Support Team

Re: Refresh failed no error message

HI @Jmenas,

 

I guess your issue may related to merge data source, I'd like to suggest you to split your report to different reports, each report use one datasource.

 

What effect if you test with above scenario?

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |
Jmenas Member
Member

Re: Refresh failed no error message

Hi @v-shex-msft,

No, it was a different issue with the Google Analytics connector as mention by the support team. 
https://powerbi.microsoft.com/en-us/support/

 

Best,

J.