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richardmayo
Helper II
Helper II

Refresh error - Business Central

We are getting this error whenever we refresh our dataset in PowerBI Service, Our dataset isn't massive (only 18MB) but it has been taking up to 30min to refresh.

 

Processing error: Dynamics365BusinessCentral: Request failed: The underlying connection was closed: An unexpected error occurred on a receive.
Cluster URI: WABI-AUSTRALIA-EAST-A-PRIMARY-redirect.analysis.windows.net
Activity ID: 95ad77b1-3cbe-441b-8d1c-e41f8855e445
Request ID: 05a4b203-4f83-432b-ab68-c51834f14308
Time: 2020-12-23 01:24:59Z

 

 

3 REPLIES 3
v-jayw-msft
Community Support
Community Support

Hi @richardmayo ,

 

you could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues.
Or you could try to open a support ticket. It is free if you have a Pro account.

Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

 

Best Regards,

Jay

Community Support Team _ Jay
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venky_mvr
Regular Visitor

Hi @richardmayo ,  to debug can you try to replace the source to oData and check the speed; based on the speed we can identify where the issue is whether with the network or with the BC.

 

Thanks & Regards,

- Venky

Hi @venky_mvr how do I replace the source to oData? Can you walk me through it?

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