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condale7
Frequent Visitor

Refresh Now has stopped working for all reports in tenant

Hello,

 

I have some reports that I manually refresh on a semi daily basis. When I click the "refresh now" button. "Preparing refresh" briefly appears in the top right corner and disappears and I get the "Scheduled refresh is disabled because at least one data source is missing credentials. To start the refresh again, go to this dataset's settings page and enter credentials for all data sources. Then reactivate scheduled refresh" error. This is occuring on all my datasets where I did not change my data sources nor report structure.

 

This also confuses me because I did not press "schedule refresh". 

 

Any help is appreciated! 

1 ACCEPTED SOLUTION
arvindsingh802
Solution Sage
Solution Sage

Are you using gateway for your data source

If Yes - validate your data source credentails in gateway

If No - Validate your credentails under datsource credentails in dataset setting

 

You should not be having bellow error message, if have fix which has x sign against it (underlined in red)

arvindsingh802_1-1623743366769.png

 

If this post helps, then please consider Accept it as the solution and give it a thumbs up

View solution in original post

1 REPLY 1
arvindsingh802
Solution Sage
Solution Sage

Are you using gateway for your data source

If Yes - validate your data source credentails in gateway

If No - Validate your credentails under datsource credentails in dataset setting

 

You should not be having bellow error message, if have fix which has x sign against it (underlined in red)

arvindsingh802_1-1623743366769.png

 

If this post helps, then please consider Accept it as the solution and give it a thumbs up

View solution in original post

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