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Refresh Error activity ID

How can I find out what my specific error is using the activity and request IDs?

Cluster URI:
Activity ID: cf31a81f-0b60-4ad5-8bd9-054010bdb511
Request ID: 890ee7fc-e9fd-ebf9-11cb-68af208b3813
Time: 2019-10-24 22:10:43Z
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Can you please describe the issue and share the complete error with the screen shot.

Microsoft have some internal tools, they can investigate with the RAID(Request ID and Activity ID).

Hi @venal,


I am trying to refresh a data set on Power BI service that is connected to an API. I get errors whether I try an on demand refresh or a scheduled one. Here is the entire errror.



Something went wrong

Before the data import for Jira Data finished, its data source timed out. Double-check whether that data source can process import queries, and if it can, try again.Please try again later or contact support. If you contact support, please provide these details.


Activity IDafde22b5-c18e-4814-a83d-6b05dd87b1e3

Request IDf04d4a74-4129-47ed-aaa3-756cac66e117

Time2019-10-25 07:34:00Z

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Hi @venal


I'm just following up on this. Can you help me find the error description?

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