Refesh: The last refresh attempt failed because of an internal service error.

[rjstreet]

I just verified that all of our production reports are working fine and haven't heard any reports from the field of issues. Have you logged the issue with MS Support?

[neilmanson60]

Yes we've logged the issue - getting bound around the different support teams at the moment with little progress however I do notice the issue has been acknowledged at https://powerbi.microsoft.com/en-us/support/  We are finding it is very intermittant and can work fine for 15 mins or for some users then just be completely unresponsive for others. 

[apurvapandey]

We are facing the same issue since the last 3 days - Reports fail to refresh intermittently every now and then - 

Visuals keep buffering and then eventually fail - This is happening for workspaces both on Premium and shared capacity.

Very frustrating. 

[TheNov3mberist]

Issue still hasn't been resolved for us either. Some reports show incomplete or zero information. Data sources will be shown as completed seconds after refreshing and still show no data.

[donquijote]

This issue seems to be back and has been affecting us for the last few days in a particularly damaging way.

Was this issue finally solved? Was there any changes we had to do on our reports to prevent these refresh errors?

[TheNov3mberist]

The issue still persists for me as well except I don't receive any errors. Once the report is uploaded to the service and the data is refreshed, the report shows no data.  I've had an open support ticket with Microsoft for a couple of weeks.  I've noticed it only  affects reports that use a merge statement. So much time has passed i've had to rebuild quite a few of our reports using sql statements  for the joins and loading it into a single table instead of loading multiple tables and merging in Power BI. 

[niasha]

We are experiencing similar issue in last few days only for one of our reports.

I am going to update gateway and windows so it might be fixed !?

[gigabyte2001]

I'm having the same issue.  It only impacts one report (my newest.)  Both last night & tonight the report failed to refresh due to internal service issue.  I edited & republished the report during the day today so I would think if the issue were related to the report, it would be fixed now.   All my gateways report they are functioning properly.  I don't have a merge in my report either.