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Jenske
Frequent Visitor

Q&A not working

Dear all,

 

When I click on the Q&A button in the dashboard I only get a white screen. I can't click, do or write anything in it. The only thing I can do is press on the exit button. I'm using Chrome btw. Does someone have a solution for this?

 

Thank you in advance!

 

1 ACCEPTED SOLUTION

Accepted Solutions
Microsoft
Microsoft

Re: Q&A not working

Dear All,

 

This issue is fixed. Please check out. I can verify from my end.

 

 

Best Regards,

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

9 REPLIES 9
troyel Advocate II
Advocate II

Re: Q&A not working

Came here to say this. I tested this on a dashboard using direct connection through gateway to SSAS. There is a message at the bottom : 

 

{{restatement}}
{{sourceLabel}}
Jenske
Frequent Visitor

Re: Q&A not working

Yes I've got the message. So what do you think I have to do? 

troyel Advocate II
Advocate II

Re: Q&A not working

Not sure if we can do anything. I have reported this as an issue here : https://community.powerbi.com/t5/Issues/Dashboard-Q-amp-A-doesn-t-work-in-Service/idi-p/617788#M3848...

Microsoft
Microsoft

Re: Q&A not working

Thanks, @troyel. It's an issue. I would suggest we wait for the response from the Issue forum.

 

 

Best Regards,

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Microsoft
Microsoft

Re: Q&A not working

Dear All,

 

This issue is fixed. Please check out. I can verify from my end.

 

 

Best Regards,

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Anonymous
Not applicable

Re: Q&A not working

Hi there

 

i am also experiencing the same problem. Any update on your side ?

 

Microsoft
Microsoft

Re: Q&A not working

Hi @Anonymous ,

 

1. Which browser did you use?

2. Is the report in app.powerbi.com?

3. Can you share some snapshots?

 

 

Best Regards,

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
DebbieE Power Participant
Power Participant

Re: Q&A not working

The same thing is happening to me and its always been fine before. Im in Google Chrome

Q&AIssue.JPG

jfulton5
New Member

Re: Q&A not working

Can you let me know how it is solved?  I am having the same issue a year later.

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