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taiwovintage Frequent Visitor
Frequent Visitor

Publishing To Power BI Service has been disabled for Your user Account

I have a couple of users experiencing the error below.

 

Publishing To Power BI Service has been disabled for your user account.Please contact your IT department to enable importing external data

 

The issue here is i cant find any settings in Power Bi that refernces importing external data.

 

We have disabled some settings which has to do with external sharing. Can anyone please point me in the direction on where i can locate this settings or how to resolve it?

 

Regards

Taiwo

3 REPLIES 3
Community Support Team
Community Support Team

Re: Publishing To Power BI Service has been disabled for Your user Account

Hi @taiwovintage,

Could you have tried to upload your pbix file in service?

1.PNG

If it still could not work, have you tried to turn on the external sharing to have a try?

 

Regards,

Daniel He

Community Support Team _ Daniel He
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
taiwovintage Frequent Visitor
Frequent Visitor

Re: Publishing To Power BI Service has been disabled for Your user Account

I have tried it and this is the error i am getting.

 

powerbiserviceerror.PNG

Community Support Team
Community Support Team

Re: Publishing To Power BI Service has been disabled for Your user Account

Hi @taiwovintage,

I have tested different user account with different license and checked the setting in admin portal but still could not reproduce your problem, I suggest you create a support ticket:

https://powerbi.microsoft.com/en-us/support/

Support Ticket.gif

 

Regards,

Daniel He

 

Community Support Team _ Daniel He
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.