Publish app - something went wrong

[JonJagd]

Hi

The app that I have been updateing frequently suddenly wont update no more. The content of the app is a dashboard.

I have been working on some performance issues with the report lately and the app-update is the part of a simplification process, but now I cannot get the new simplified dashbord published in the app. I have tried several days so it does not seem to be a temporary issue.

Br,

Jon

[v-huizhn-msft]

Hi @JonJagd,

Could you please share your error message in English? 

Best Regards,
Angelia

[JonJagd]

Here it is in English:

[v-huizhn-msft]

Hi @JonJagd,

It still doesn't work? Please republish it again, if you still get the error message, please check that when you create a new workspace, do you have any group image defined? If yes, please try to remove it, or try a smaller (<33KB as they mentioned) JPG or PNG. Note, it may take some time to reflect the O365 group image change in Power BI. So ideally change to a different picture with smaller size and you will be able to figure out once the group image update is completed.

In addition, please collect fiddler traces when performing the repro steps and provide to me?

Best Regards,
Angelia

[JonJagd]

Hi

Thanks for the reply. I still get the same error message when trying to publish the app. I can try to find out the size of our group image.

I have collected fiddler traces. Where do I send them to?

Br,

Jon

[JonJagd]

We have changed the group-logo to a 19 KB image but I still get the same error.

Br,

Jon

[v-huizhn-msft]

Hi @JonJagd,

Got it. I personally suggest you create a support ticket on the bottom of this page. Because I have no power to check your own data background for finding more details.

Best Regards,
Angelia

[Seth_C_Bauer]

@JonJagd There is a current issue outline on the support site here that is most likely effecting you.

[JonJagd]

I will wait and see what happens after 08/31 then.

Thanks,

Jon