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Hi,
I have a problem exporting data in xlsx format from dashboards. The "underlying data" option is disabled (I can't choose the option). The permissions to download underlying and summary data are enabled. Also, the dashboard was checked from the dashboard owner account.
Can this be in addition to the report settings?
Greetings and thank you!
Solved! Go to Solution.
Hi @lfvalencia ,
About the underlying data, you should configure it in Desktop before publish the report to Service.
Best Regards,
Jay
Community Support Team _ Jay Wang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @lfvalencia ,
Configure this in the desktop report settings.
And while sharing the report, check the box to allow users to access uderlying datasets.
Hi @lfvalencia ,
About the underlying data, you should configure it in Desktop before publish the report to Service.
Best Regards,
Jay
Community Support Team _ Jay Wang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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