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Frequent Visitor

Problem with Mailchimp connection and contact support

Hello,

 

I am new on Power BI and need help!

I have tried to import data from MailChimp on https://app.powerbi.com, and I got this message:problem_import_mailchimp.jpg

So they advice to contact Power BI support... but when I click on "Contact Power BI support", I arrive on the page https://powerbi.microsoft.com/fr-fr/support/free, then when I click on "Connection", I come back to https://app.powerbi.com...

 

Could you advise me?

Thanks a lot,

 

Jean-Sebastien

1 REPLY 1
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Community Support
Community Support

Re: Problem with Mailchimp connection and contact support

Hi @jeanseb,

 

Please download attached Power BI Desktop template file to see if the same error occurs. From the error message, it shows 503 error: service unavailable, please work with Mailchimp support to understand why Mailchimp is returning a 503 for your data. You can contact help@mailchimp.com for help.

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
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