Powerpoint Export Error

[teqster]

I am having this issue for past 2 days now.

I can't export reports to powerpoint.

Images are incomplete or I see error message of "This visual was not exported due to a timeout"

I've been using Power BI Pro for a year and I didn't have this problem.

Please help.

Thanks,

TK

[v-shex-msft]

HI @teqster,

I can't repro this issue on my side. Can you please share more detail?

How to Get Your Question Answered Quickly

In addition ,you can also take a look at limitation list:

Export reports from Power BI to PowerPoint (Preview)

Limitations

There are a few considerations and limitations to keep in mind when working with the Export to PowerPoint feature.

• R visuals are not currently supported. Any such visuals are exported as a blank image into PowerPoint with an error message that states the visual is not supported.
• Custom visuals that have been certified are supported. For more information on certified custom visuals, including how to get a custom visual certified, see getting a custom visual certified. Custom visuals that have not been certified are not supported, and are exported as a blank image into PowerPoint with an error message that states the visual is not supported.
• Certified custom visuals are supported. A certified custom visual has been approved for use with Power BI, meets certain code requirements, and has passed strict security tests. You can learn more about certified custom visuals.
• Reports with more than 15 report pages can't currently be exported.
• The process of exporting the report to PowerPoint may take a few minutes to complete, so please be patient. Factors that can impact the time required include the structure of the report, and the current load on the Power BI service.
• If the Export to PowerPoint (Preview) menu item isn't available in the Power BI service, it's likely because your tenant administrator has disabled the feature. Please contact your tenant administrator for details.
• Background images will be cropped with the chart's bounding area. It's highly recommended that you remove background images before exporting to PowerPoint.
• In-session interactivity such as highlighting and filtering, drill-down, and so on, are not yet supported when exporting to PowerPoint. The exported PowerPoint shows the original visuals as they were saved in the report.
• Pages in PowerPoint are always created in the standard 9:16 size, regardless of the original page sizes or dimensions in the Power BI report.
• Reports that are owned by a user outside your Power BI tenant domain (such as, a report owned by someone outside your organization, and shared with you) cannot be published to PowerPoint.
• If you share a dashboard with someone outside of your organization (and thereby, a user who is not in your Power BI tenant), that user will not be able to export the shared dashboard's associated reports to PowerPoint. For example, if you are aaron@contoso.com, you can share with david@cohowinery.com. But david@cohowinery.com cannot export the associated reports to PowerPoint.
• As previously mentioned, each report page is exported as a single image in the PowerPoint file.

Regards,
Xiaoxin Sheng