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manumanu
Regular Visitor

PowerBI Service | Access Issue | Couldn't Update the Group

Since today, no one, inside the organization, can change the user access to the workpaces.

When I click the "Access" button.

manumanu_1-1642700654105.png

 

It gives the following error:

 

manumanu_0-1642700549130.png

 

Talking with some sys admins, no AD groups were changed.

Also, if a new workspace is created, everything is OK for that workspace.

 

Cheers

1 ACCEPTED SOLUTION
v-janeyg-msft
Community Support
Community Support

Hi, @manumanu 

 

If the workspace admin can't change it, and there is no license expiration or mismatch in workspace, it may be a system failure, just wait for a while.

 

Did I answer your question? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.

Best Regards,
Community Support Team _ Jane

View solution in original post

3 REPLIES 3
v-janeyg-msft
Community Support
Community Support

Hi, @manumanu 

 

If the workspace admin can't change it, and there is no license expiration or mismatch in workspace, it may be a system failure, just wait for a while.

 

Did I answer your question? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.

Best Regards,
Community Support Team _ Jane

Not sure what the issue was, but everything's fine since a couple days ago.

 

Thanks!

lbendlin
Super User
Super User

If you have a Pro license you can consider raising a Pro ticket at https://powerbi.microsoft.com/en-us/support/pro/

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