I put this into the O365 admin portal ticketing system but was told to post here.
"I am having an issue. I was using a free Power BI Pro trial. I signed up for the Power BI Pro for Government license when that expired. I understand that we are supposed to use app.powerbigov.us now. I can log in there, but the PowerBI desktop program on multiple machines and multiple usernames, continues to try to publish to the commercial site. Help please!"
Basically what I'm doing is this. I'm opening PowerBI desktop. I'm logging in with my account, which has a license of Power BI Government Pro assigned. It does NOT have a power bi free or power bi pro commercial license assigned any longer. I am trying to publish a report to the PowerBI service. But for my account, this should go to app.powerbigov.us, NOT app.powerbi.com. But, my desktop client is still trying to publish to the .com and not the .US.
I ran a fiddler trace that shows my "Endpoint URL" as app.powerbi.com. I have tried this from multiple PCs, some of which have never had PowerBI installed. I have uninstalled and reinstalled on my PC as well. Can someone help?
Go to https://app.powerbigov.us and then after you log in, click Get Data box on the lower left hand side and use “Files->Local file” entry to upload your PBIX file, then check if the issue still occurs.
Thanks, Lydia Zhang
Community Support Team _ Lydia Zhang If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Thank you for the response! Yes, you are correct, I can publish that way. Unfortunately, we are using an enterprise gateway that still does not show up under the app.powerbigov.us site.
So, I used my email address, which only has a Power BI Pro for government license. I downloaded the gateway. In installed the enterprise gateway. And when I sign into the gateway on the server I'm using, it shows up only on https://app.powerbi.com, not https://app.powerbigov.us.
I LOVE PowerBI, but being a government customer and trying to use the service is a nightmare.