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nagaraj
Post Patron
Post Patron

PowerBI Data Gateway Refresh failed

HI,

I am unable to refresh the dataset in Power BI Service, the refresh was happening previously Recently upgraded to latest version of

 

Gateway as there was an error in last week.

 

I see the below issue with out any details, not sure what is the cause for it. Can anyone help on this.

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[],"exceptionCulprit":1}}}

3 REPLIES 3
v-jayw-msft
Community Support
Community Support

Hi @nagaraj ,

 

I found some topics with similar error.

https://community.powerbi.com/t5/Service/DM-GWPipeline-Gateway-MashupDataAccessError/td-p/1047721 

https://community.powerbi.com/t5/Service/Enterprise-gateway-quot-cannot-connect-to-the-mashup-data-s... 

You could also try to open a support ticket. It is free if you have a Pro account.

Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

 

Best Regards,

Jay

Community Support Team _ Jay
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nagaraj
Post Patron
Post Patron


Hello,

 

 Below is the complete issue details.

 

 To brief I am gettting 2 issues, one time I am seeing Error1 and the other time seeing Error2 mentioned below

 

 NOte: We have upgraded the Gateway to latest version and rebooted the server as well. But still the problem persists.

 

Error 1: 

--------------

Data source error: {"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"The import List.ConformToPageReader matches no exports. Did you miss a module reference?"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"Expression.Error"}}],"exceptionCulprit":1}}}
Cluster URI: WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
Activity ID: 84228526-5f9c-4d09-85d4-a5bfedc6c002
Request ID: 4aad386b-98fb-3219-fd84-6fa6fe534fc7
Time:
2020-12-01 09:59:46Z

 

Error 2: 

--------------

Data source error: {"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[],"exceptionCulprit":1}}}
Cluster URI: WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
Activity ID: da4e162c-5abb-44d4-893d-3ba621875bea
Request ID: c3ebe261-f0fb-b2cc-a15e-1e25f66f89a6
Time: 2020-11-30 09:50:25Z

 

ibarrau
Super User
Super User

Hi. Can you please show the complete error message from Power Bi Service in order to help us help you?

Regards,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

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