Power Bi Gateway is Installed on VM But still getting " No Gateway"

[Arora123]

Hi All,

we have installed a Power BI Gateway on VM . But still getting " No Gateways".

Can anyone help me with ?

 https://app.powerbi.com/groups/me/gateways

[v-jiascu-msft · Accepted solution]

Hi @Arora123,

Did you install it successfully? Did you login with your account and get the message like this?

Best Regards,

Dale

[bajee]

After installed the Gateway you have to configure the DataSource.Then only you will able to see the datasources inside the Manage gateway option.

Regards,

Bajee.

[Arora123]

Hi @bajee

Could you please share any documentation how to create datasource with gateways.

[bajee]

Hi @Arora123,

Please go through below mentioned link

https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem

Regards,

Bajee.

[v-jiascu-msft · Accepted solution]

Hi @Arora123,

Did you install it successfully? Did you login with your account and get the message like this?

Best Regards,

Dale

[Arora123]

HI

My admin has installed the gateway on VM .

I am not sure what else needs to be done.?

[GilbertQ · Accepted solution]

Hi there, can you ask them which account they used when they signed into the On-Premise Data Gateway?

And then ensure that someone has logged into Power BI Service, using the same account. Once that is done ensure that they went into Manage Gateways, and then added your account under Administrators?

[Arora123]

Thanks @GilbertQ for your quick response.

They have used admin account.  same account has been set up as Global admin account.

[GilbertQ]

Ok thanks so when you log in as the Global Admin Account, can you see the Gateway under Manage Gateways?

[Arora123]

Yes . Finally it worked . Thank you so much for the quick response. It worked :):):)

[GilbertQ]

Awesome, glad you got it working, now you can refresh your data or use DirectQuery or Live Connections

[Arora123]

Thanks @GilbertQ One last question can we delete the datasources from the Manage GAteways. I am not getting any such option?

[GilbertQ]

Hi @Arora123

Yes you can, on the right hand side next to the data source name are the breadcrumbs which you can click on to get the option to Remove.

[Arora123]

Thanks . Apologies. I didnt notice that at all.

[GilbertQ]

No worries it sometimes can be hard to find.

[GilbertQ]

Hi @Arora123

When you installed the Gateway which Power BI account did you register the Gateway with?

I have always initially registered it with my own Power BI Account, and once it is registered I can then see it under Gateways. After which I would then add in the additional Gateway Administrators.

[Arora123]

i did it with my account but cannot see it unde the gateways.