Power BI service me redirecciona cuando intento entrar a un Dashboard

[osflores]

Buenas tardes a todos!

Espero me puedan ayudar.

Generé un Informe en Power BI Desktop, ya está publicado en Power BI Service en un Workspace Premium. El informe esta configuardo para acceso a miembros de la organización, sin embargo, un colaborador, al momento de dar click en el link del informe lo redirecciona y le abre esta pantalla:

Saben cuál es la razón? o cómo poder resolverlo?

gracias!

[v-yetao1-msft]

Hi @osflores 

Have you compared the difference between him and other users who have access to the report ?

Best Regards,
Community Support Team _ Ailsa Tao

[v-yetao1-msft]

HI @osflores 

If you publish your report in Premium capacity , there is no license required . But if the user access your report is an external user , you need invite him to your organization , then you can share the report with him .

https://learn.microsoft.com/en-us/power-bi/consumer/end-user-license#power-bi-premium-capacity-subsc...

Distribute content to external guest users with Azure AD B2B - Power BI | Microsoft Learn

Best Regards,
Community Support Team _ Ailsa Tao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[osflores]

Hello @v-yetao1-msft the user is an internal one. I already confirm it in Active Directory.

Do you know what else it could be?

[lbendlin]

All collaborators (workspace access above viewer) need to have a Pro license in this scenario.

[osflores]

Thanks @lbendlin but the Workspace have Premium capacity and it's just for viewer access. This not hapens with other users.

Do you know if it's necessary that he has at least the free license?