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TheNov3mberist Regular Visitor
Regular Visitor

Power BI publisher for Excel not working

Hello, 

 

Starting this morning I and a few users cannot connect to Power BI in Excel using Power BI publisher for Excel.  When trying to connect,  Excel starts to not respond and eventually times out into a "Failed to authenticate with Azure Active Directory HRESULT: CAA82EE2
Exception Details: The following system error occurred: (The request has timed out.)."  error. 

 

So far i've tried multiple computers with multiple different users. I've uninstalled and re-installed the add-in. I've rebooted my computer and i've tried multiple networks (inside and outside of the corporate network).  I know my password is correct.

 

Anyone else experiencing this issue/have any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Power BI publisher for Excel not working

Hi @TheNov3mberist,

Could you please tell me if your problem has been solved? If it is, could you please mark the helpful replies as Answered to close this topic?

 

Regards,

Daniel He

Community Support Team _ Daniel He
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
4 REPLIES 4
Super User
Super User

Re: Power BI publisher for Excel not working

Hi there

I am getting the same error, let me see if I can find out anything.
Did I answer your question? Mark my post as a solution!
"Proud to be a Datanaut!"
Community Support Team
Community Support Team

Re: Power BI publisher for Excel not working

Hi @TheNov3mberist,

Based on my test, it could work on my side:

1.PNG

Could you have downloaded the latest "Power BI publisher for Excel" to have a test?

1.PNG

And could you have checked if the account in excel is the same with the Power BI and check the version of your excel?

 

 

Regards,

Daniel He

Community Support Team _ Daniel He
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community Support Team
Community Support Team

Re: Power BI publisher for Excel not working

Hi @TheNov3mberist,

Could you please tell me if your problem has been solved? If it is, could you please mark the helpful replies as Answered to close this topic?

 

Regards,

Daniel He

Community Support Team _ Daniel He
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
TheNov3mberist Regular Visitor
Regular Visitor

Re: Power BI publisher for Excel not working

I appreciate your help on this.  The problem was resolved a day or two after I asked this question. 

 

Thank you.