Power BI publisher for Excel not working

[TheNov3mberist]

Hello, 

Starting this morning I and a few users cannot connect to Power BI in Excel using Power BI publisher for Excel.  When trying to connect,  Excel starts to not respond and eventually times out into a "Failed to authenticate with Azure Active Directory HRESULT: CAA82EE2
Exception Details: The following system error occurred: (The request has timed out.)."  error. 

So far i've tried multiple computers with multiple different users. I've uninstalled and re-installed the add-in. I've rebooted my computer and i've tried multiple networks (inside and outside of the corporate network).  I know my password is correct.

Anyone else experiencing this issue/have any ideas?

[v-danhe-msft · Accepted solution]

Hi @TheNov3mberist,

Could you please tell me if your problem has been solved? If it is, could you please mark the helpful replies as Answered to close this topic?

Regards,

Daniel He

[TheNov3mberist]

I appreciate your help on this.  The problem was resolved a day or two after I asked this question. 

Thank you.

[v-danhe-msft]

Hi @TheNov3mberist,

Based on my test, it could work on my side:

Could you have downloaded the latest "Power BI publisher for Excel" to have a test?

And could you have checked if the account in excel is the same with the Power BI and check the version of your excel?

Regards,

Daniel He

[ilostmyadd]

I don't have the dorpdown to download the Power BI publisher for Excel. I downloaded from the website 

https://www.microsoft.com/download/details.aspx?id=50729

After installing, I manage to publish the power bi but still getting the message not authorize to publish.

[GilbertQ]

Hi there

I am getting the same error, let me see if I can find out anything.