Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Earn the coveted Fabric Analytics Engineer certification. 100% off your exam for a limited time only!

Reply
michaelwy
Frequent Visitor

Power BI online sharing not working

I am trying to give somone access to Power BI online but the user gains acess but the screen never loads. We have tried Chrome, Firefox and Internet Explorer with no luck. The screen just show the Power BI logo but won't load. Anyone know how to solve this problem?

4 REPLIES 4
michaelwy
Frequent Visitor

Thanks Eno1978, we tried logging out and in. After more tries we got in but the shared dashboard won't show up. I think the problem is he does not have a pro account even though he signed up for a free trial. He also has access to the dashboard but it's just not showing up. We tried regranting access again but no luck. I'm not sure how to get him the free trail.

@michaelwy Couple questions. Is the user internal to your domain/company or external? You can tell if he is on a Pro trial by clicking the wheel icon in the upper right and clicking "manage personal storage". This will open a page that tells you the license type on the very top of the page by their name.


Looking for more Power BI tips, tricks & tools? Check out PowerBI.tips the site I co-own with Mike Carlo. Also, if you are near SE WI? Join our PUG Milwaukee Brew City PUG

He is external. We will check and see if he does have pro. Thanks for the tip.

@michaelwy This sounds like the experiance I just had with the new B2B. I had to log out of Power BI (My O365 account) and then back in after I was granted access in the other domain Azure Active Directory. After that, I was able to access the report/dashboard.

I'm guessing on the scenario, but this is the exact experiance I had.

Alternatively, if the scenario is different, I would still have the user log out/in and if that doesn't work. stop and reshare after they've done the log out/ in.


Looking for more Power BI tips, tricks & tools? Check out PowerBI.tips the site I co-own with Mike Carlo. Also, if you are near SE WI? Join our PUG Milwaukee Brew City PUG

Helpful resources

Announcements
April AMA free

Microsoft Fabric AMA Livestream

Join us Tuesday, April 09, 9:00 – 10:00 AM PST for a live, expert-led Q&A session on all things Microsoft Fabric!

March Fabric Community Update

Fabric Community Update - March 2024

Find out what's new and trending in the Fabric Community.

Top Solution Authors
Top Kudoed Authors