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Frequent Visitor
Posts: 3
Registered: ‎02-16-2016

Power BI custom visuals won't display properly in Power BI Web

Hey guys, 

 

right now, app.powerbi.com seems unable to load data into the Web App of Power BI Service for the costum visuals. The costum visuals are enabled as usual, but the dashboard and report image stays empty. 

 

Does someone experience the same issue? 

 

Best.

Advisor
Posts: 50
Registered: ‎11-10-2015

Re: Power BI custom visuals won't display properly in Power BI Web

I'm experiencing this for some of my custom visuals, but not all. I'm about to dig into it and see what's going on...

Regular Visitor
Posts: 38
Registered: ‎07-27-2015

Re: Power BI custom visuals won't display properly in Power BI Web

Hi, 

 

we experience the same issue for the KPI status with history custom visual. 

https://app.powerbi.com/visuals/show/KPIStatusWithHistory1446562283967

 

This issue is limited to app.powerbi.com - the visual displays fine in the desktop client.

Advisor
Posts: 8
Registered: ‎12-14-2015

Re: Power BI custom visuals won't display properly in Power BI Web

I am having the same issue with KPI status with history custom visual.  

Regular Visitor
Posts: 38
Registered: ‎07-27-2015

Re: Power BI custom visuals won't display properly in Power BI Web

[ Edited ]

I have raised this issue through a support ticket. Case number is 116021913730858

 

I also notified the author of the visual (Fredrik Hedenström) via Twitter.

Highlighted
Regular Visitor
Posts: 33
Registered: ‎09-08-2015

Re: Power BI custom visuals won't display properly in Power BI Web

[ Edited ]
I'm aware of the issue. MS made a slight change to the api that made the visual stop working. I will submit a fix this weekend so hopefully you will have am update during next week.
Regular Visitor
Posts: 38
Registered: ‎07-27-2015

Re: Power BI custom visuals won't display properly in Power BI Web

Cheers, 

 

thanks! Do you know if the visual will update automatically? I assume we will have to redownload a newer version and switch the visuals to it, right?

Regular Visitor
Posts: 16
Registered: ‎08-25-2015

Re: Power BI custom visuals won't display properly in Power BI Web

@fredrikheden, Thnx for fixing the visual!
It is unfortunate that MS does not entirely support the custom visuals. With a test this could already be found and adjusted before going live with the new API.

Frequent Visitor
Posts: 2
Registered: ‎07-10-2015

Re: Power BI custom visuals won't display properly in Power BI Web

Same issue here, what happened to regression testing?

I'm forced to recreate the KPI with a different visual until this is fixed.

A ticket was opened with MS for this:

Case number:116021913730439
Case created:2/19/2016 12:44:00 PM
Case title:Custom visuals not working

 

Regular Visitor
Posts: 33
Registered: ‎09-08-2015

Re: Power BI custom visuals won't display properly in Power BI Web

Just to let you all know, a new version of the KPI Indicator is available in the gallery. The issue was that MS made a change in one of the API:s available for custom visuals. If a custom visual utilized the DataRoleHelper class it needed a minor fix to make it continue to work - thats why just some of the custom visuals broke.

As part of the update a few new features (has to do with formatting) has been added. Take a look the following blog post for a deeper description of how to use all features:

http://www.fredrikhedenstrom.com/2016/02/20/kpi-indicator-custom-visual-for-power-bi-explained/