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Regular Visitor

Power BI app keeps looping back to login credentials

Hi

 

I'm trying to login through app.powerbi.be but it keeps redirecting me back to the login page.

 

 

As you can see in the video, all other applications in the Office 365 suite do work.

We are working on a Samsung Flip 2

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Community Support
Community Support

Hi @YEuvrard 

 

Please kindly note that Power BI customers with older browser versions may encounter issues signing in to the service, please make sure you are using the latest version. Power BI supported list of browsers is documented at Link. Due to a known incompatibility bug in WebKit Link, Safari users on MacOS 10.14 or iOS12 may experience similar issues. This bug is resolved with MacOS 10.15 and iOS 13.

 

 

Community Support Team _ Dina Ye
If this post helps, then please consider Accept it as the solution to help the other members find it more
quickly.

View solution in original post

1 REPLY 1
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Community Support
Community Support

Hi @YEuvrard 

 

Please kindly note that Power BI customers with older browser versions may encounter issues signing in to the service, please make sure you are using the latest version. Power BI supported list of browsers is documented at Link. Due to a known incompatibility bug in WebKit Link, Safari users on MacOS 10.14 or iOS12 may experience similar issues. This bug is resolved with MacOS 10.15 and iOS 13.

 

 

Community Support Team _ Dina Ye
If this post helps, then please consider Accept it as the solution to help the other members find it more
quickly.

View solution in original post

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