Power BI admin portal - specific security group won't save

[Jeremy22]

When attempting to add 'Specific security groups' to any Tenant setting, we have one security group that will not permanently save. As we are typing the name, it appears as an option in the list, we are able to select it, and when we click Apply, it appears to save just fine. No error messages. If we leave the Tenant settings tab and come back, or refresh the page, then the group is no longer associated to the setting as a specific security group.

Has anyone else seen something similar?

[GilbertQ]

Hi there

Could you confirm that it is an Azure Active Directory security group?

[Jeremy22]

Hi,

It is an email enabled security group synced from on-prem AD (source=Windows server AD). We have other groups configured the same way that work just fine. We opened a ticket with Microsoft, so hopefully that will yield results. If anyone has a suggestion, though, I would love to hear it.

[GilbertQ · Accepted solution]

I think your best solution when it is this particular instance is Microsoft could assist.