Power BI - Teams - Content isn't available

[Anonymous]

Hi! 

I'm approaching you all with a topic that has been covered before. It seems that there are various problems behind this and the earlier posts haven't offered me a solution. 

I've been making some Power BI reports for my team. We use Teams and I've embedded the reports there. Our lisence in premium lisence.

In the beginning of this year I had some issues with some reports (not all) when loading Power BI reports to Teams in which Teams gave me an error of "Content isn't available". I was able to resolve them by deleting and republishing the reports to Power BI. 

Last week I started getting the same error again (Content isn't available). This time the earlier solution does not work and I'm getting the error with all of the new reports I've published. When I try to open the source page from Teams (picture below), the browser I use (Chrome) tries to take me to the Power BI web version, but I get an error "The report doesn't exist or you don't have permission to view it (might not be exactly this, since my UI-language isn't English)" 

I am not an IT-professional and I don't have admin-rights to my work computer so I'm going to need help from our IT-support. Can anyone give me any insight on how to advice them, so that they can locate the problem (I think they are not very familiar with Power BI). 

EDIT: I noticed that the hyperlink Teams tries to access is slighty different that the hyperlink Power BI's web version shows when I open the report. 

EDIT 2: When I embed the same reports in our Sharepoint online group site, I have no problems. 

EDIT 3: If I publish the reports to another group in our organization and then embed them into Teams, everything works without probelms. 

[Anonymous]

Hi Danniel Rocha, 

thank you for your reply! This issue has resolved itself. It has been some time but I think it was a transient issue (temporary) that resolved itself. We did however have to contant the Microsoft support services on a similar issue in which we were unable to use the Power BI web application. We had to talk with the IT-support quite a few times to assist them with gathering log-information to diagnose the issue, but it too was at the end resolved (big thanks once again to the very professional Microsoft IT staff). If you have similar issues and can not find help in the online sources, I suggest getting in touch with the MC IT-support (you can do that atleast from the adminportal, IIRC). 

[v-shex-msft]

Hi @Anonymous ,

Maybe you can take a look at following links to know how to use power content in teams:
HOW TO USE POWER BI IN TEAMS TO IMPROVE COLLABORATION

Please understand that this link is provided with no warranties or guarantees of content changes, and confers no rights.

Regards,

Xiaoxin Sheng

[Anonymous · Accepted solution]

Dear Xiaoxin Sheng, 

thank you for taking the time to answer me and for the link. This link did not contain any new information for me. I have shared the Power BI reports to our  SP group to which all members have rights to. Everyone can view the reports in Power BI, but not when embedded in Teams. This morning everything worked fine again without any problems with all the reports that had issues for the last week. I don't know why. 

I'm somewhat frustrated with the "content isn't available" - notification as it provides no information on the cause of the error. 

But everything works for now. 

[Anonymous]

Have any answer about this subject?