Power BI Sign up issue

[Sajal]

Hello Team,

I have Power Bi Desktop application installed on my machine and i can use to in a normal way but i am unable to sign in or signup for this not sure why.

To be specific every time i go to signup page it gives me an error that "You already have a account with us use your password to sign in" now i don't have Power BI account, well after that when i try to sign in using my work email address and my system password it takes me to one of my company portal (web page) where i have been asked for password but my system password won't work there and below password box it's written that "Forgot your office365 password click here to reset".

Now my company has office365 but it's only for higher management people not for developers. Is there any way i can sign in or signup ?

Sajal

[Seth_C_Bauer · Accepted solution]

@Sajal I would check with your O365 admins. There are settings that they can control to restrict users from signing up, and it sounds like they may have done some other things as well...

[Seth_C_Bauer · Accepted solution]

@Sajal I would check with your O365 admins. There are settings that they can control to restrict users from signing up, and it sounds like they may have done some other things as well...

[Sajal · Accepted solution]

Thank you very much.

I will get in touch with my IT department for this.

Sajal

[v-huizhn-msft]

Hi @Sajal,

As @Seth_C_Bauer said, you should connect your IT department. And please mark the right reply as answer or welcome to share your own solution. So more people who have the similar issue will find the workaround clearly. Thanks for understanding.

Best Regards,
Angelia

[hajar]

Kindly, I have the same problem, where i get told that

 I already have an account and then asked to enter using my password which does not work when i enter it..

Our work email is on a lotus note account and not microsoft...

any advise how i can overcome this and access the trial version i have downloaded!!

@v-huizhn-msft 

@Seth_C_Bauer

Thank you so much