Power BI Service app won't built

[Snoek]

I have shared a app with a user but the app won't built in her account. The screen in Power Bi service keeps running and it mentions that the app is being built. Has anyone experienced this behaviour? What could be the cause of this and how can I resolve it?

[venal]

@Snoek 

There was some known issues is going on with the App. Hope you are also facing similar issue.

Product Group Team is working on it, please refer the link for further updates.

If this post helps, then please consider Accept it as the solution to help the other members find it more

If this post was helpful may I ask you to mark it as solution and give it some kudos?

[Snoek]

Yes this helps. The shared dataset was indeed causing the problem.

[v-lid-msft]

Hi @Snoek ,

Can the user see the app in the left App Navigation Bar? Is there a pro license assigned to this user to allow them view the app or this app is under Premium capacity? 

Best regards,

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.