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Kasunpathirana Regular Visitor
Regular Visitor

Power BI Service Refresh took more than expected time

I have one issue where the refresh usually starts at 7 p.m. and ends at 7:15 p.m. or earlier.

 

But suddenly there was a change it started as usually 7:01 p.m. but ended it on 9:00 p.m.. 

 

I want to know what are the reasons for this and what is the usual SLA committment for the refresh time given it has been started.

 

2 REPLIES 2
Community Support Team
Community Support Team

Re: Power BI Service Refresh took more than expected time

Hi @Kasunpathirana,

 

There are many factors may affect the refresh time, such as your large dataset or the network.

 

Is your dataset online source?

 

In addition, you could have a reference of this article.

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Kasunpathirana Regular Visitor
Regular Visitor

Re: Power BI Service Refresh took more than expected time

Thanks @v-piga-msft for the reply. 

 

Dataset is not so large doesn't take much time 2-3 minutes to refresh if refresh manually. 

 

I'm using a gateway to connect to the SQL datasource. 

 

Can help me to tell what could be the possible reasons in this case.