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Power BI Service Problem Access

Hi I have a problem with Power BI service, I have a dashboard shared with my organization, wich run querys to a SSAS Tabular cube, the problem i have is that only one user can not see the objects and data of the dashboard and report.

 

I check all permissions to the cube, the user is Power BI Pro user and is synchronized with Azure AD.

 

if i execute a SQL Profiler notice that requests for that user never reach the cube, it seems that the Power BI service never sends the data request to the server.

 

The user can view other dashboards that consume data other cubes from the same SSAS Server.

 

Environment
-SSAS Tabular Cube (2012 SP3)
-Power BI Enterprise Gateway

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