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Frequent Visitor

Power BI Service Error - Cannot read property 'length' of null

Late last week we started receiving a new error on the Power BI Service with a few of our paginated reports. Nothing was changed in  the reports. Any ideas on the below error?

 

Note:

  • Reports were not changed, and they worked earlier in the week;
  • Although these two reports are SSRS (paginated), other SSRS reports are still working;
  • This appears to be an error with the Power BI website;
  • The reports run without error locally.

 

Tried:

  • Updating the App;
  • Deleting the file from the Workspace and App, then Updated the app and re-added the report;
  • Modifying the report in SSRS and re-published;
  • Modifying the report in Report Builder and re-published;
  • Consulting Dr. Google, this does not appear to be a known issue.

 

Error Details:

 

An unexpected error occurred

Cannot read property 'length' of null

If you need to contact support, please provide these details.

Activity ID: 2af16eca-7c74-9487-5841-319d52a1a428

Request ID: 2af16eca-7c74-9487-5841-319d52a1a428

Status code: 500

Time: Mon Aug 03 2020 13:52:01 GMT-0400 (Eastern Daylight Time)

Cluster URI: https://eastus2.pbidedicated.windows.net/webapi/capacities/11BFE131-2575-4756-B0C1-F01ED2ACF01F/work...

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Frequent Visitor

Re: Power BI Service Error - Cannot read property 'length' of null

As of today, this is no longer an issue. Thank you Power BI magicians for fixing this 😉

 

View solution in original post

4 REPLIES 4
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Super User IX
Super User IX

Re: Power BI Service Error - Cannot read property 'length' of null

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


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Community Support
Community Support

Re: Power BI Service Error - Cannot read property 'length' of null

Hi @clemahieu ,

 

Please refer to this thread, hope it helps you.

 

If it doesn't meet your requirement,

we suggest you to open a ticket here for help: https://powerbi.microsoft.com/en-us/support/

Let the engineer solve this issue from your perspective.

 

Support Ticket .gif

 

Best regards,

 

Community Support Team _ zhenbw

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Highlighted
Frequent Visitor

Re: Power BI Service Error - Cannot read property 'length' of null

As of today, this is no longer an issue. Thank you Power BI magicians for fixing this 😉

 

View solution in original post

Highlighted
Community Support
Community Support

Re: Power BI Service Error - Cannot read property 'length' of null

Hi @clemahieu ,

 

If you find a solution, please share it here and Mark as an answer.

 

If the above posts help, please kindly mark it as a solution to help others find it more quickly.

 

Best regards,

 

Community Support Team _ zhenbw

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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