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Posts: 7
Registered: ‎02-01-2018
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Power BI Report Embedded in SharePoint Online - Content not Available - for some users only

Hello, 

 

I have embedded a Power BI report in SharePoint Online - using the PowerBI web part and shared it with my team (15 people).  11 people are able to view the report, however, 4 are not.  

  • The 4 that cannot view the report see the SharePoint page, with the heading/tile and where the report should display they see 'Content not available'

In trying to trouble shoot I have checked the following 

  • Power BI Pro Licenses - they all have it
  • Shared report in Power BI services - it is shared with all 15 people - exact same permissions
  • SharePoint Online - all 15 people have the exact same permissions to the site
  • It is not browser related, as we have tried it in multiple browsers and get the same results

It should be noted, that the 4 people who are unable to view the report embedded in SharePoint Online can view it in the Power BI Service.   

 

I appreciate any assistance you can provide on resolving this!  

Thank you and have a great day! - Tina


Accepted Solutions
Frequent Visitor
Posts: 7
Registered: ‎02-01-2018

Re: Power BI Report Embedded in SharePoint Online - Content not Available - for some users only

They can all now see the report. Do not know what changed to make this happen

View solution in original post


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Community Support Team
Posts: 1,402
Registered: ‎07-25-2018

Re: Power BI Report Embedded in SharePoint Online - Content not Available - for some users only

Hi @tcallender007

 

Please check if they could sign into Power BI and have access to the report.You may have a look at this article.If it is not your case, you may submit a support ticket.

https://powerbi.microsoft.com/en-us/support/

 

Regards,

Cherie

Community Support Team _ Cherie Chen
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Frequent Visitor
Posts: 7
Registered: ‎02-01-2018

Re: Power BI Report Embedded in SharePoint Online - Content not Available - for some users only

They can all now see the report. Do not know what changed to make this happen