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kritchensBMcD
Advocate I
Advocate I

Power BI Publisher for Excel Add-In Issue - Possibly with Authentication

Hello all,

 

I have a pecular issue with this add in. When I attempt to get data from Sharepoint Online, and I use a microsoft account to login to my organizational account, the popup box that should allow me to login or select my account never shows up.

 

When I disable the add in. it works as expected.

 

Here are the two differences

 

With Add in:

Error-Login.PNG

 

Without add-in

Working As Expected.PNG

1 REPLY 1
v-jiascu-msft
Employee
Employee

Hi @kritchensBMcD,

 

It runs well in my test. I would suggest you try these actions below.

1. Delete the cache and try again. Please refer to delete-your-office-document-cache.

2. Delete the stored credentials. 

3. Did you use the compatible version of add-in? 64 bit or 32 bit?

Power_BI_Publisher_for_Excel_Add_In_Issue_Possibly_with_Authentication

 

 

Best Regards,
Dale

Community Support Team _ Dale
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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