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sandrade
Frequent Visitor

Power BI Premium Capacity Metrics

Not sure what happened, since seven days ago I'm not able to see any of the refresh information, looks like the table with the refresh info is empty; I'm able to see the query waits, query durations, datasets but in the "Refresh" page is all blank; also if I go to "Explore" in "refresh waits" A, B and D are empty. I have remove all the filters but still no info.

 

What else can I check?

3 REPLIES 3
sandrade
Frequent Visitor

Thanks.

It got fixed by it-self in the next week or so. We never found what happend but haven't had this issue after this.

v-kelly-msft
Community Support
Community Support

Hi @sandrade

 

What does status show in Health monitor?If it is not "Healthy",you need to switch to another capacity on top of "Health monitor".

 

Screenshot 2020-09-14 151756.png

Screenshot 2020-09-14 152031.png

 

Best Regards,
Kelly
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Greg_Deckler
Super User
Super User

@sandrade You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


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